Frequently Asked Questions
Who is RajdhaniFlorist.com ?
RajdhaniFlorist.com is an extension of Rajdhani Florist & Decorators, which has been helping people to express their feelings for the last decade. Rajdhani Florist is among the pioneers of professional florist in India. Rajdhani Florist has one of the largest showroom of flowers in Delhi. We have an extensive network of florists in major cities in India, who are capable of delivering all your emotions expressed with flowers in the best possible way. Rajdhani Florist is not an Internet based company, which has ventured into selling of flowers on the net but a brick and mortar company, which now brings its vast experience, extensive network and unmatched quality of service onto the Internet. That is the reason why this is the one of the most successful dot com in India.
Where is Rajdhani Florist & Decorators based ?
Rajdhani Florist is based in New Delhi, India and has its showroom in the up market area.
Where can RajdhaniFlorist.com deliver the flowers? Rajdhani Florist can deliver flowers nationwide and worldwide but over the internet we accept orders for delivery in India only. For delivery in other countries we do not take orders on the site. But you are most welcome at our showroom to see the country specific catalog and order your flowers.
How can I make the payments?
All the prices on the RajdhaniFlorist.com are in US dollars and in Indian rupees. You'll be required to enter your credit card information on ccavenue.com while checking out. Once your credit card is authorized, your order is complete.
What kind of Credit cards can i use to buy flowers at RajdhaniFlorist.com ? You can pay by Master Card, Visa, American Express or Discover card.
Is my credit card number secure ? Yes, your credit card number is absolutely secure. We route your credit card information through very secure SSL to the authorization server. We don't store your credit card number.
Is there any hidden cost involved ? No There is no hidden cost involved all prices are inclusive of the delivery charges and local taxes.
When is my card charged ? Your card is charged after the order is dispatched from our showroom. Is it necessary to divulge the credit card number on the internet? Yes, in order to authenticate your card, we do require your credit card number. Don't worry, it's safe
How can I place the order?
Placing an order on RajdhaniFlorist.com is quite simple. Just click on 'Buy Now' button given below the product details. The product gets stored in your shopping cart. You can add as many products in your shopping cart as you wish to. Click on 'Checkout' button given below the shopping cart and fill your details. After that just provide your credit card information and your order is complete.
Can I order the flowers for the same day? Yes, same day delivery is possible but only when you place the order before 1800 Hrs Indian Standard Time.
How can I track my order? You can track your order by logging in to 'Customer Section'. When you place an order with us, you automatically become a member of RajdhaniFlorist.com. You can login to Customer Section by using your email address and password.
Can I send some message along with the Flowers? Yes, you can send your personal message along with flowers.
How do I know if Rajdhani Florist has received my order? You'll receive a confirmation email when you place an order with RajdhaniFlorist.com. The confirmation email contains all your order information.
What all can be sent along with the flowers? All the items mentioned on the site can be sent along with the flowers but if you have any thing that is not available on our site, you can always ask for the same and you will be given the Quote. But No Alcoholic Beverages.
Where can I enter special instructions? You can enter special instructions on checkout form.
How can I add cakes, chocolates and teddies with my flowers? You can simply add cakes, chocolates and teddies by clicking on 'Buy Now' button given below the product details in your shopping cart the same way you add flowers.
How long will the flowers last? Different Flowers have different shelf life but again a lot depend on how care is taken of the flowers. Due to the perishable nature we can not give the Guarantee for life of the flowers.
How are the flowers delivered? All the Fresh flowers are hand delivered by the local florist in the respective cities and a strict guideline and standard are maintained to ensure that the flowers are up to the standard.
What is the delivery charges? All the prices are inclusive of the delivery charges but there may be instances where the delivery may be beyond the range of our network. Please ask before hand if the delivery is possible in that area and the delivery charges what ever is actual will be charged and will be intimated to you before the order is executed.
Is the delivery possible on holidays? Yes, in most of the cities and towns the delivery is possible on holidays but there may be some exceptions.
Can I choose a specific delivery time? Yes, you can specify the delivery time and we will take utmost care to have it delivered on the time requested by you but NO GUARANTEE will be taken for the time of delivery.
What if my order is not delivered on the desired day? No questions asked. Full refund.
What if the recipient is not there at the delivery address? In case the recipient is not present there in person to receive the flowers the bouquet will be handed over to any person who is ready to accept the flowers on behalf of the receiver. In case the premises are closed, the delivery will be given to the neighbors but only if they are willing to accept it. If they also refuse then the second attempt will be made only after making contact with the receiver.
Can the order be cancelled? Yes, but only possible 24 hours before the delivery.
Can I change the order? Yes, you can change the order item but not the value of the order. For that you will have to cancel the order and place the new order.
Contact us :
F-317, 3rd Floor, Aditya Arcade, Preet Vihar,
Delhi 110092. INDIA
PHONE: +91-11 -4248-6091